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Customer Service Survey

Customer Service Survey

We will make every effort to contact you as soon as possible. Please note that certain times, such as May, June & July for appraisal and October, November, December, January for collections, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.

Reason for your visit or call:

Reasons
Reasons
Reasons 2
Untitled

Please rate the level of service you received:

Wait time for assistance:
Professionalism and helpfulness:
Knowledge of staff:

Staff listened to my concerns:
Staff treated me in a fair manner:
If your visit or call was due to a protest or value question, are you satisfied with your value?
Would you like someone to contact you regarding the level of service you received?

Office Information

  • Mailing Address
    P.O. Box 1170
    Coldspring, TX 77331
  • (936) 653-1450
  • (936) 653-5271
  • sjcad@sjcad.org
  • Monday - Friday 8 AM - 5 PM
    Closed during lunch 12 PM - 1 PM
  • Chief Appraiser:
    Troy Carlson, RPA
  • Office Information
  • Mailing Address
    P.O. Box 1170
    Coldspring, TX 77331
  • (936) 653-1450
  • (936) 653-5271
  • sjcad@sjcad.org
  • Monday - Friday 8 AM - 5 PM
    Closed during lunch 12 PM - 1 PM
  • Chief Appraiser:
    Troy Carlson, RPA

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