Pursuant to section 6.04, the San Jacinto County Board of Directors have developed and implemented policies for the public on meetings and complaint resolution. One of SJCAD’s goal is to maintain an open and property owner responsive organization. The following policy was implemented to ensure each taxpayer of our taxing jurisdictions has access to the board and an established avenue to express concerns.
Pursuant to section 6.04, Texas Property Tax Code, a reasonable period of time during the meeting of the appraisal district board of directors shall be provided for public comments on appraisal district and appraisal review board policies and procedures. The period of time shall be determined at the discretion of the chairman of the board of directors at each meeting.
Q: What does this statement mean?
A: Each board of directors meeting has an agenda which is posted at the Courthouse and Appraisal District at least 72 hours prior to the meeting. Each meeting has a line item on the agenda for public comments and an attendant must sign in to speak before the meeting starts. If you have any questions on when the next board meeting is, please contact the Appraisal District. (936-653-1450)
At the Appraisal District we are concerned with providing high quality customer service and fair and equal property valuation. If an issue does arise, please notify the chief appraiser as soon as possible.
Re: Complaints against ARB or Employees
A taxpayer filing an unresolved complaint requiring action of the Board of Directors will be granted the opportunity to present his complaint to the Board in person. In order for a complaint to be placed as an action item on the Board’s agenda, adequate time must be given to allow the Chief Appraiser to investigate the complaint and attempt to resolve the situation and allowing proper time to comply with Section 551.000 et seq. of the Texas Government Code concerning the Open Meeting Act
The Chief Appraiser will research each complaint for all possible remedies. If the Chief Appraiser and the taxpayer are able to resolve the problem, the Chief Appraiser will then report the problem and its resolution in his or her informational report to the Board at their next regular scheduled meeting.
If the Chief Appraiser and the taxpayer are not able to resolve the problem, the Chief Appraiser will place the complaint as an action item on the agenda for the next regular scheduled meeting of the Board of Directors.
A taxpayer must further outline any special assistance or arrangements he or she will require in order to make his or her presentation to the Board, such as translators for non-English speaking or deaf persons, or special needs for a person having any physical, mental, or developmental disability.
If a taxpayer has impairment and cannot present his or her complaint in writing, the complaint will be recorded and will be played for the Board in lieu of the written complaint.
While a complaint is under investigation, the Chief Appraiser will report on the status of the complaint to both the taxpayer and the Board until the complaint is resolved and presented to the Board, unless notification would jeopardize an investigation
If you have any questions, concerns, or comments about the above policy and procedure, please contact the Appraisal District.
San Jacinto County Appraisal District
PO Box 1170
Coldspring, TX 77331