Customer Service Survey

We will make every effort to contact you as soon as possible. Please note that certain times, such as May, June & July for appraisal and October, November, December, January for collections, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.



 

Reason for your visit or call:

Please rate the level of service you received:

 
     Excellent     Good     Needs Improvement     Unsatisfactory  
Wait time for assistance:
Professionalism and helpfulness:
Knowledge of staff:
Staff listened to my concerns:
Staff treated me in a fair manner:
 
What did you like the most about the service you received, and how could our service be improved?
If your visit or call was due to a protest or value question, are you satisfied with your value?
    
Yes   No
 Would you like someone to contact you regarding the level of service you received?
     Yes   No